Many county governments still depend on obsolete technology that is inherently inflexible to meet today’s demands for accurate, timely production. Even in good economic times, counties can’t afford the costs associated with older, non-integrated systems that bog down processes, delay transactions and require expensive upkeep. In addition to the challenges created by outdated technology, population growth has stretched many county governments’ resources as well. Backlogs of applications, records and requests have grown from weeks to months and mountainous paper trails literally squeeze workers out from offices. Efforts to “right-size” county government staffs only compound the problem.
This is where ShowCase from Lender Processing Services (LPS)’ Aptitude Solutions division can help.
ShowCase’s cutting-edge technology can augment your existing courthouse resources to more efficiently – and less expensively – initiate, track, calendar and dispose of cases. In addition, ShowCase’s scalable technology is comprehensive enough to support courthouse workloads of any size, even as case management needs change and grow over time.
ShowCase’s full line of modules handle processes in all areas of the court system.
Showcase’s Tailored Modules
- Circuit – Manage case creation, maintenance, scheduling, receipting and scanning.
- Felony – Docket management that meets all federal, state and local compliance standards.
- Juvenile – Securely handle sensitive information with tools for adoption processing, delinquency and dependency.
- Probate – Service wills, guardianships, estates and more with full accounting and general ledger functions, reporting, closeout tracking and audit tools.
- Civil – Manage civil, small claims, family law, appellate and probate cases. Manage docket entries and enter/define unlimited party types and party relationships.
- Misdemeanor – Docket management that meets all federal, state and local compliance standards. Create, update and manage cases. Process worthless checks in electronic queues with automatic capias generation.
- Traffic – Electronic citation integration and batch-citation barcode scanning. Automatically link citation images to case files. Split-screen technology streamlines data entry. Online payment options.
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- Small Claims – Handle landlord/tenant actions and claims under a state-determined amount.
- Domestic Violence – Manage injunctions, petitions and payments.
- Family Law – Manage dissolution, legal separations, adoptions, emancipation and termination of parental rights.
- Mental Health – Handle Baker and Marchman Acts and facilitate aid for potential mental health respondents.
- Appeals – Prepare cases for submission to appellate courts. Compile, print and bind case information into a suitable appeal-filing document.
- Probation – Copy or transmit cases electronically to separate probation agencies.
- Collections – Process collections using ShowCase payment plans or third party-collection agency interfaces.
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Robust functionality and flexibility infuse efficiency into every facet of the organization by automating formerly paper-driven processes to increase productivity, bolster data accuracy and lower costs associated with the court information processing system.
Detailed ShowCase Functionality
- Imaging and Document Management – Integrated imaging and document management. Scan images or affix barcodes to documents for later batch scanning. The integrated, heads-down indexing system is configurable for multiple document types.
- Up Front Scanning – Quickly scan and file paperwork without barcode scanning.
- Auto Docketing – Action-driven workflow tools automatically docket virtually all actions performed on a case.
- Smart Docketing – Clerks can quickly and easily handle any type of document, option or action and auto-docket from the front counter.
- In-Court Processing – Quickly dispose of multiple charges with the same conditions and automatically print all required documents in the courtroom. Expedite proceedings and virtually eliminate post-court processing. Cases update in real time.
- Administration – Fully configurable by administrators.
- Architecture – Microsoft® .NET architecture tools and technologies support this n-tier database independent application.
- Bond Tracking – Enter bonds and track them separately from or prior to a case and then automatically link them to the case when it is docketed with the bond number. Apply blanket bonds to multiple cases and, if necessary, apply a cash bond as payment for case fines or restitution.
- Calendaring – Configurable by case type, court room, judge and/or session. Court date entries bi-directionally synchronize between court cases and the calendar. Filter and print calendars to meet specific needs.
- Case Creation – Quickly create simple cases via batch-scanning, automatically through electronic citation integration or via Sheriff’s Office.
- Case Linkage – Easily link cases together.
- Case Maintenance and Docketing – Automatically docket many items as they are entered or use a rapid-fire docketing screen with configurable docket codes.
- Case Tracking – Track and search cases with barcode scanning.
- Cashiering – Quickly enter payments for simple and complex transactions.
- Dispositioning – Show a clear trail from initial charges through prosecutor and court action. Trial clerks can move faster than with a traditional court calendar stamp.
- Electronic Recording – Electronically record items into Aptitude Solutions’ OnCore® Recording System and other official record systems.
- Forms Generation and Integration – Seamlessly insert ShowCase fields into Microsoft® Word templates to automatically merge, print and add completed documents to cases.
- Fee Calculations – Automatically assign fees based on the case type and/or statute, and calculate or suppress fees based on a combination of statute, jurisdiction and other factors entered on the case.
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- Interfaces – Includes interfaces for participating agencies:
- State’s attorney/district attorney, public defender, sheriff/police departments, plus the appropriate law enforcement office for e-Warrants and Electronic Citations
- Private collections firms
- Private vendors for interactive voice response (IVR) payments
- Custom data feeds
- Electronically generate, change or recall capias and warrants in real time
- Enable phone payment on a customer’s existing IVR system
- Recall cases and send past-due cases and payments to appropriate offices
- Outgoing data feed features:
- A comprehensive case information system
- A summary reporting system for certifying the need for judgeships
- A traffic-citation accounting transmission system
- An offender-based tracking system
- Automated data exports distributed to national, state and local agencies
- Redaction – Redact private information such as Social Security and driver’s license numbers.
- Reporting – Customize, store and schedule built-in Crystal Reports-compatible reports.
- Restitution – Enter and track restitution orders and payments. Displays remaining balances for both restitution and fees to allowing cashiers to easily apply payments.
- Security – Configurable features that define, create, read, update and delete user rights.
- Warrant Tracking –Real-time information updates for warrant, summons and capias from participating law enforcement offices.
- ShowCase Web – Securely configured information access for both public and agency users.
- Workflow – Workflow queues can be managed, load balanced and reassigned a queue administrator. Queue processes can be tied from one queue to another, based on configurable business logic.
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Customizable Crystal Reports Provide Data
Maintaining accuracy, maximizing efficiency and sustaining productivity are important, not only to the counties in which the courts reside, but for the constituencies that they serve. Citizens expect and deserve a well-functioning local judicial system.
Showcase helps courts perform at their peak by providing a full library of reports that keep courts running at peak efficiency and effectiveness. All reports can be customized using Crystal Reports. The system includes full general-ledger and accounting features with flexible accounting reports that can be tailored to meet any need.
Financial Control and Oversight
Staying on top of financial data is also critical, especially in times when many government agencies are operating under tighter and tighter financial restraints. ShowCase provides full general ledger and accounting functionality to keep track of and manage expenses. ShowCase help courts gain more control and insight into finances with daily closeouts, audit trails, administrator controlled fees and fines per statute, fine and fee disbursement and cashflow reporting.
Modern courts and counties can no longer function, operationally or financially, using outdated technology.
For more information on how to combine ShowCase workflow solutions with your existing courthouse resources to increase efficiency, lower costs and reduce risk, call LPS Aptitude Solutions at 866.278.4765 or visit www.aptitudesolutions.com.