ENTERPRISE CONTENT MANAGEMENT
Capitalize on the power of information across the enterprise, wrapping content and workflow automation around servicing functions of every type from mailroom processing and ACH payments to affidavit validation and much more. LPS' Desktop® Enterprise Content Management (ECM) is a highly versatile technology solution that powers information with a combination of digitized content storage, data and imaged content integration and workflow automation. Its capabilities include:
- Linking relational data and imaged documents, forms and other content to trigger business process automation
- Storing, queuing, routing and filtering any type or combination of information for viewing, decisioning and system processing
- Offering standard and customizable workflows and client configurable rules
- Tailoring screens to the process, user and role
- Providing an audit trail of actions taken within each ECM-automated process
- Interoperating with both LPS and third-party systems
THE LPS ADVANTAGE
With ECM, flexible rules are configured to your specifications and uniformly applied to defined processes, empowering users to quickly view, compare and validate information. Users can also reconcile inconsistencies, share documentation and do much more.
Based on your parameters, exceptions are filtered and validated inputs are uploaded to your system of record. The added advantage is ECM's quality controls and the efficiency it brings to workflow and service delivery.