BLACK KNIGHT TRAINING AND SUPPORT
Black Knight's customer support and service professionals help mortgage lenders expand and optimize their core business. Our experts help companies achieve greater efficiencies, productivity and return on investment through business and system consulting, project management, customization, conversion, education and acquisition support.
Black Knight offers a variety of services designed to help clients understand and fully utilize their mortgage banking tools to improve productivity and profitability. They include:
- PowerCell®. Black Knight's award-winning customer contact center, provides superior consultative help and personal service. Clients are assigned to one of three "cells" based on geographic area. Each cell has product support specialists for all functional areas in a servicing organization. Each client also has a service executive who addresses tactical, day-to-day activities.
- Account Executive. Each client is assigned an account executive that focuses on your overall business needs and looks for ways Black Knight can help improve your overall operations.
- Implementation Services. Transferring data from any loan servicing system to MSP® is what Black Knight's team of qualified consultants, analysts and programmers do best.
Call us today at 800.991.1274 to find out how you, too, can benefit from Black Knight's award-winning support.